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What is Fidium Fiber?

Fidium Fiber is a high-speed fiber optic internet service designed for both residential and business customers, offering reliable and fast internet without the common issues faced by cable internet users.

What speeds does Fidium Fiber offer?

Fidium Fiber delivers multi-Gig speeds, providing equal upload and download speeds of up to 2 Gig, which is significantly faster than traditional cable internet.

Are there any contracts or hidden fees with Fidium Fiber?

No, Fidium Fiber does not require contracts and has no hidden fees, allowing customers the flexibility to change their plans whenever they want.

How does Fidium Fiber improve internet reliability?

Fidium Fiber offers a 100% fiber connection directly to the home, ensuring that users do not share bandwidth with their neighbors, resulting in more consistent and reliable internet performance, especially during peak usage times.

Can Fidium Fiber support multiple devices simultaneously?

Yes, Fidium Fiber is designed to handle multiple devices efficiently, providing strong bandwidth that supports activities like video calls, streaming, and gaming without lag or buffering.

Q: How often does Fidium Fiber experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Fidium Fiber outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.